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Tuition Reduced 30% - Register Today

Terms of Service

In participating in our programs and using our website you agree to the following Terms of Service, Release, Privacy Policy, Registration Fee, Code of Conduct, Payment Agreement, Policies, and Notes.

LAST UPDATE: AUGUST 23, 2018 10:30pm


Release Agreement

Section A: Medical Action Release
In the event of an accident, injury or illness involving myself/my child while attending a studio class or event, I hereby authorize, if I am not able or immediately available, the administration of any medical procedure deemed necessary by my/my child's physician, or any other physician selected by the studio staff. I also give permission for myself/my child to be transported to the physician's office or the hospital, with no liability on the driver's part. An ambulance may be called to transport myself/my child to the hospital, if required.

Section B: Liability Release
I am permitting myself/my child to attend class at Star Performance Academy. I understand that there is an element of risk involved in any activity in which I enroll myself/my child. I hereby accept this risk and release Star Performance Academy, its staff, and students from any claim that may arise on the premises or on any off-site activity organized by Star Performance Academy.

Section C: Photography Release
I hereby give permission for myself/my child to be photographed or videotaped as a participant in a studio class or event of Star Performance Academy. I understand that these photographs may be used as part of promotional materials, social media, keepsakes or in-studio display. I understand that names will NOT be published alongside photos.

Privacy Policy

Protecting your privacy is important to Star Performance Academy. Our privacy policy complies with the requirements of the Privacy Act, which came into effect on January 1, 2004. Protecting your privacy means we will NOT sell, rent or otherwise provide your personal information or our customer lists to persons not associated with the provision of Star Performance Academy services and merchandise. We collect personal information only with your consent and by fair and lawful means, and for the purpose(s) for which you have given consent. We keep your personal information and the business you do with us confidential, and we employ appropriate security safeguards.

Registration Fee

There is a one time Non-Refundable Annual Registration fee of $30.97 + tax for single student or $48.67 + tax for multiple students per household. (Does not include Camps or 1 Day Workshops). There is a $8.85 + tax registration fee per student participating in summer programs, for new and current students.

Code of Conduct

GENERAL CODE OF CONDUCT: We are an inclusive studio. All who attend or visit are expected to treat staff, students, family and facilities at Star Performance Academy with respect at all times. Behaving in a disrespectful manner may result in removal from Star Performance Academy.

STUDENT CODE OF CONDUCT: Students should show a desire to learn and participate, as well as take care of the space they use. While we understand that children are learning, repeated disruptive behaviour can result in removal from the program or Star Performance Academy altogether.

PAYMENT AGREEMENT

NSF and Overdue Accounts

  • A fee of $25.00 will be charged for each NSF cheque, no exceptions.
  • An Account UNPAID after the 15th of the month will have late charges assessed for $25 + 10% of the balance over $250.
  • Any student with an overdue balance of more than 60 days will not be allowed to attend class until payment in full is received or payment arrangements have been made.
  • Accounts that are overdue will not be eligible for registration in the next session/year.

Please note:

  • In the event of joint custody/joint payment arrangements, both parties will be held responsible for fees owing. It is each contact's responsibility to be in communication with the other party regarding any minor enrolled at the studio. Star Performance Academy must make all account information available to both parties.
  • If a student misses a class or series of classes for any reason (including, but not limited to illness, holiday, prior commitment, family function), you forfeit your right to reschedule any missed classes and/or to receive a refund.

Payment for Recreation Program Full Season Classes (September - June), and Private Lessons

You are purchasing your spot in class for the entire length of the season. First Month’s Installment is due at the time of registration.  Remaining Installments will be due the first of the month from October 1st - June 1st.

  1. Auto Billing by Credit Card 
  2. Auto Billing by Debit Card (ACH) (Credit Card # must be kept on file)
  3. Post-Dated Cheques or Debit - Handed in at the time of Registration, dated the 1st of the month. Cheques will be deposited on that day or the following business day, if it is a holiday or weekend. (Credit Card # must be kept on file)
  4. Cash or On-Site Debit: With a Credit Card on file, you may make cash or on-site debit payments ahead of the payment date.  Any payments not made by the scheduled payment date will be charged to your Credit Card on file.

Please Note:

  • If a student drops after 30 days of start of Full Season Group Classes for non-medical reasons, the account will be charged the remainder of the tuition of the year for your method of payment plan. (See Commitment Agreement in your Class Contract, signed at the time of online registration).
  • For Private Lessons, student will be permitted to dissolve their contract after the first 30 days, but tuition is not eligible for a refund.

Group Class Member Discounts

Should you add or subtract a class, during the first 30 days, or have successfully completed a mid-season Withdrawal Request, your Member Package will be based upon the new amount of classes you are taking.

5% for 3-5 full season classes per family

15% for 6 or more full season classes per family

GROUP CLASS POLICIES

Full Season Commitment Agreement with Our 30-Day Money Back Guarantee

  • Withdraw within 30 days of the start date of your class, and receive a full tuition refund, for funds already paid.
  • Transfer to a different section or class before January 1st, space permitting, with instructor permission.
  • Withdraw after 30 days, and the remainder of the tuition agreed upon remains due, unless paying party presents a doctor’s note or proof of change of address to outside of Waterloo Region, which coincides with the dates of the payment agreement.

Class Cancellations - Minimum Guarantee

  • Any cancellation on the part of the student cannot be eligible for refund or rescheduling. Students ill, or injured for longer than one month may apply for a leave of absence with Doctor's Note with tuition adjustment.
  • Star Performance Academy will cancel classes due to bad weather, or any other safety related issues, and in the event of teacher illness/injury, where no replacement is available. Should we fall below 2 missed classes, we will provide an alternative date and time for students to make-up the class. Due to studio availability, this is often over Winter and Spring breaks, or weekends.
  • If classes fall below minimum required students, you will be given the option of private or semi-private lessons at a different rate, or the class will be cancelled.

Shoes & Dancewear

Dress code information is available on the website. Shoes and Dancewear may be ordered and purchased through the office.  Additional styles and dancewear from Inspirations Dancewear in Kitchener may be required. In many cases used shoes may be available as well.

PRIVATE LESSON POLICIES

Full Season Private Lesson Payments

You are purchasing your lesson time for the entire length of the season. First Month’s Installment is due at the time of registration.  Remaining Installments will be due the first of the month from October 1st - June 1st.

  1. Auto Billing by Credit Card 
  2. Auto Billing by Debit Card (ACH) (Credit Card # must be kept on file)
  3. Post-Dated Cheques or Debit - Handed in at the time of Registration, dated the 1st of the month. Cheques will be deposited on that day or the following business day, if it is a holiday or weekend. (Credit Card # must be kept on file)
  4. Cash or On-Site Debit: With a Credit Card on file, you may make cash or on-site debit payments ahead of the payment date.  Any payments not made by the scheduled payment date will be charged to your Credit Card on file.

Dance Private Lesson - Supplemental to Class

Payment is due at the time of booking.  You must cancel 48 hours before your class to be eligible for a refund.  Rescheduling is at the discretion of the instructor.

10-WEEK SESSION POLICIES

Payment is due at the time of booking.  10-Week Sessions are not available for discounts or bundles.

If a student drops for non-medical reasons tuition is not eligible for a refund. Medical reasons require a doctor's note and withdrawal form in order to be eligible for a refund of remaining classes.

ANNUAL STUDENT PERFORMANCES:

DANCE & GLEE: Year End Showcase Experience & Freebies

  • Students will participate in our exciting year-end showcase experience. We have 3 exciting shows:  Young Children's Showcase, Junior Showcase, Inter-Teen-Senior Showcase.
  • Ticket pricing will be presented in the spring.
  • Year End Costume - $90/routine for the Year End Recital ($60 deposit is due November 15th). Remainder to be paid in or after April 1st.
  • FREEBIES! Families will receive 1-free ticket per student (to use for student, or family member) and a free digital copy of their show.

Private Music Showcase Experience

 2 In House, Winter and Spring Music Recitals, $10 program fee per participant, no charge to audience.

Acting Showcase Experience

 2 In House, Winter and Spring Acting Recitals, $10 program fee per participant, no charge to audience.

Group Music Showcase Experience

  • For Glee, Pop Stars, Song Stars, Music FunTime
  • 2 Professional Recital Performance Opportunities, $10 program fee per participant, no charge to audience.
  • Additional performance and recording opportunities offered to PopStars.

SUMMER CAMP POLICIES

Payment and Cancellation Policies

  • Payment due in full at the time of registration.
  • Registration and Insurance Fee: $10.00
  • Summer Camp Refund Policy: We must be given 24 hours notice before the start of the camp, at which point you will be given a tuition refund, less a $25 cancellation fee. Student absence for any reason is not eligible for a refund once camp has started.
  • Camp T-Shirts are subject to availability if you register after June 1, 2018

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